Privacy policy

Last Updated: August 25, 2025

At गीत Nikhaar, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains in detail how we collect, use, store, share, and safeguard your data when you visit our website, engage with us on digital platforms, or make a purchase. By using our website or purchasing from us, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Details: Name, phone number, email address, billing and shipping address.
  • Order & Transaction Details: Order history, payment method (processed securely via Razorpay/Stripe or similar trusted gateways).
  • Payment Information: We do not store card, UPI, or banking details on our servers. All transactions are processed securely by third-party payment gateways.
  • Technical Data: IP address, device type, browser information, operating system, geolocation data (where enabled), referring website.
  • Usage Data: Pages visited, time spent, search terms, clicks, cookies and other analytics data.
  • Communications: Emails, WhatsApp messages, SMS, or calls exchanged with us for support, promotions, or updates.

2. How We Use Your Information

We use the data we collect to:

  • Fulfil Orders: Process, confirm, ship, and track your purchases.
  • Customer Support: Respond to your inquiries, complaints, and requests.
  • Marketing & Communication: Send updates, promotional offers, and newsletters via email, SMS, or WhatsApp.
  • Personalization: Improve website experience, recommend products, and tailor content.
  • Analytics: Understand customer behavior to enhance our services, product selection, and marketing campaigns.
  • Fraud Prevention & Security: Detect and prevent suspicious activity, unauthorized transactions, and misuse of our website.

3. Sharing of Information

We respect your privacy. Your data is never sold or rented. However, in limited circumstances, we may share information with:

  • Courier & Logistics Partners: To ensure smooth delivery of your order.
  • Payment Gateways: For processing secure payments Razorpay.
  • Technology & Analytics Tools: Such as Google Analytics, Meta (Facebook/Instagram), or other platforms used for advertising and performance tracking.
  • Legal Obligations: If required by law, court orders, or regulatory authorities.

4. Data Retention

  • Personal data related to orders will be retained for as long as necessary to comply with legal, tax, and accounting requirements.
  • Marketing data will be retained until you unsubscribe or opt out.
  • Once data is no longer required, we will securely delete or anonymize it.

5. Data Security

We adopt industry-standard measures to protect your personal information, including:

  • Encrypted payment processing.
  • Secure hosting servers.
  • Access controls to ensure only authorized staff handle customer information.

⚠️ While we take all reasonable precautions, no website or online platform is completely secure. You share information at your own risk, but we are committed to minimizing this risk.

6. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality.
  • Analyze traffic and measure performance.
  • Personalize browsing and product recommendations.

You may disable cookies in your browser settings, but certain features may not function properly as a result.

7. Your Rights

As a user, you have the right to:

  • Access: Request details of personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal/transactional requirements.
  • Opt-Out: Unsubscribe from promotional communications by using the link provided in our emails or contacting us directly.

8. Third-Party Links

Our website may contain links to other websites. Please note:

  • We are not responsible for the privacy practices or content of third-party websites.
  • Once you leave our site, you are governed by the privacy policy of the other website.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be posted here with the “Last Updated” date revised. We encourage you to review this page periodically.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Delhi, India.

11. Contact Us

For questions, requests, or complaints about this Privacy Policy or your personal data, please contact us:

support@geetnikhaar.com
+91-9999041422