Refund policy
Last Updated: August 25, 2025
At गीत Nikhaar, we value our customers and strive to deliver high-quality products with care. While all orders are processed with attention, we understand that issues may occasionally arise. Please read our Cancellation, Return & Refund Policy carefully before placing an order.
Cancellations
- Orders can be cancelled only within 24 hours of placement, provided shipping has not been initiated.
- Once an order has been dispatched/handed to our courier partner, it cannot be cancelled.
Returns
- Returns are accepted only if the product is damaged, defective, or wrong item received.
- A return request must be raised within 48 hours of delivery, along with a valid unboxing video as proof.
- Returned items must be unused, unworn, unwashed, and in original packaging with all tags intact.
- Returns will not be accepted for:
- Color variations due to screen/lighting differences
- Size preferences or change of mind
- Clearance/sale items
Refunds
- Refunds are processed as store credit (coupon/voucher) of the same value, usable on future purchases at गीत Nikhaar.
- Cash refunds, UPI, or bank transfers are not available.
- A flat ₹99 return shipping fee will be deducted from the refund amount (waived only for verified defective/damaged products).
Important Notes
- Products that are worn, washed, altered, or damaged after delivery are not eligible for return/refund.
- Clearance/sale items are final sale and cannot be returned.
- All return claims are subject to inspection and approval by the गीत Nikhaar Quality Team.
- गीत Nikhaar reserves the right to reject claims that do not comply with this policy.
- This policy may be updated or modified without prior notice. Please review it periodically.
Need Help?
For any assistance, reach out to us:
- WhatsApp/Call: +91-9999041422
- Email: support@geetnikhaar.com
We appreciate your trust and support as a growing boutique brand, and thank you for shopping with गीत Nikhaar.